Managing Culture: A Good Practice Guide

Managing Culture: A Good Practice Guide

TYPE:THOUGHT LEADERSHIP

CATEGORY: CORPORATE TRUST 

PUBLISHED: JAN 2018

Managing Culture: A Good Practice Guide

A practical framework for organisations and companies to establish a healthy and robust workplace culture.

Culture is a key determinant in the performance of an organisation, and of its ability to achieve its purpose. Yet all too often we see companies with a living culture and set of behaviours that is disconnected from the values and principles it aims to uphold. Where strong ethical cultures thrive, the system and processes of the organisation align closely with their purpose, values and principles – what we call, their ethical framework.  

The Managing Culture guide is for all organisations looking to establish a thriving workplace culture. Produced in conjunction with the Institute for Internal Auditors – Australia, Governance Institute of Australia and Chartered Accountants Australia New Zealand, it’s a practical guide to how every group within an organisation can contribute to good culture.

The guide explores why and how an ethical framework – as opposed to a code of ethics or code of conduct – should sit at the heart of the governance of every organisation. It offers practical direction on how an organisation might understand their current state of affairs, and monitor culture going forward. It provides support on how to achieve an ideal culture in alignment with an organisation’s ethical framework, and how all areas of business from the board through to management, HR, internal and external audit can play a vital role.

"The multidimensional approach to exploring risk culture written about here draws out best practice and informs pathways to change."

JOHN PRICE COMMISSIONER, AUSTRALIAN SECURITIES & INVESTMENTS COMMISSION

WHATS INSIDE?

White wheel with cross symbol and diagonal lines in the lower left quadrant, set against a dark gray background. Wheel of the Year symbol.
What is culture?
Abstract logo with a circle containing diagonal lines, surrounded by four curved shapes, all in white against a dark teal background.
Cultural regulators
White circle with diagonal lines on a gray background, graphic design. Abstract geometric pattern, simple and modern. Visual element for web design, icon.
How to identify desired culture
White triangle outline on a dark teal background. Geometric shape with three sides forming a triangular figure, simple design, modern abstract art.
How to identify desired culture
White inverted triangle with inner triangle and diagonal stripes on a gray background. Abstract geometric design element for modern branding.
Embedding culture
Eight white tickets arranged in a circle on a teal background, suggesting event access, entertainment, or promotional offers.
The role of governance
Spiral pattern of white squares on a teal background, creating a geometric design. Abstract square spiral, modern art, minimalist.
Drivers of good culture
White icon showing a cross, then a horizontal line, then a vertical line ending in an arrow pointing up, on a teal background.
Assurance + risk
White triangle pointing down with a horizontal line above it, set against a blue-gray background. Symbol for download or scroll down button.
Indicators + red flags
Abstract logo of two white mountain peaks overlapping on a gray background. Mountain logo design for outdoor adventure and exploration brands.
Design challenges + solutions

AUTHORS

Authors

THE ETHICS CENTRE

The Ethics Centre

The Ethics Centre is an independent not-for-profit organisation that has been working for 30 years to help people navigate the complexity and uncertainty of difficult ethical issues through innovative programs, services, events and experiences. TEC work with organisations looking to navigate complex issues with ethics at the centre, with activities that span live events, ethics consulting services, award winning education programs, a free ethics helpline, and counselling services. At the core of that work is a commitment to assisting organisations to develop and refine their Ethical Framework of purpose, values and principles.

Institute for Internal Auditors – Australia (IIA-A)

IA-Australia is the national professional body representing the internal audit profession.  They are responsible for leading the direction of the internal audit profession in Australia.  IIA-Australia’s role is to connect and support Internal Auditors throughout their careers for the advancement of the profession.
They provide knowledge, training, advocacy and representation to promote the standing of the internal audit profession, as well as to develop internal audit better practice within workplaces.

Chartered Accountants Australia and New Zealand logo. The logo features the letters CA in a stylized design. Accounting professionals.

Chartered Accountants Australia New Zealand

Chartered Accountants Australia and New Zealand was established with a goal to provide a professional membership body relevant to our members, equipping them to stand out in today’s marketplace. They are a professional body made up of over 120,000 diverse, talented and financially astute professionals who utilise their skills every day to make a difference for businesses the world over.

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Managing Culture: A Good Practice Guide cover featuring two professionals discussing workplace dynamics. The guide promotes effective culture management.