When identity is used as a weapon

When people reduce an artist to one aspect of their identity, whether it be gender, ethnic or religious, it diminishes their humanity.

Identity is indelibly linked to our individual and collective places in the world. It is a marker, across many classifications, that creates distinctions that can help or harm us. But should it have such power? Is there any neutrality to how we create for public consumption, and if not, how can there be neutrality in how these are critiqued? Even with the cultural, social, sexual and other differences, surely there is acceptance that stories do – and should – have universal value? 

A few years ago, Ruby penned an influential essay noting that, sometimes, white arts reviewers seemed unable or unwilling to see past ethnicity in literary criticism. In particular, there was an apparent tendency to take everything an Arab artist says literally, as if style, metaphor, flair and all the other features of literary penmanship were simply beyond our capabilities. It was not an objection to white reviewers critiquing the work of non-white artists. It was simply asking: “How do we respond when white reviewers can’t understand our work fairly enough to critique it?” 

It was disheartening to see, some years later, the same issue rear its head, again in the pages of prestigious literary journals, again taking an Arab author to task by refusing to accept his work as fiction and insisting it must be thinly disguised autobiography. This time, however, the criticism was spearheaded by other Arabs.

Acclaimed Arab-Australian poet and novelist Omar Sakr was the subject of a bizarre string of connected critiques of his debut novel Son of Sin, two of which were written by Arabic speakers. What links these essays is not an issue with Sakr’s narrative style, plot structure, or characterisation but a fixation on his personal life and method of transliterating Arabic expressions, with the latter dismissed as too crude and incorrect to pass muster as genuine Arab storytelling. His credibility diluted under the more ‘authentically Arab’ gaze of these two reviewers, Sakr’s Arabness was put into question.  

It was extraordinary to witness such a coordinated attack on someone’s identity, only for identity itself to then be used to mask the attack. The implication being that as an artist, Sakr’s identity is fair game, but as his critics, theirs is beyond reproach.  

As two Arab women who have both been critiqued extensively and who have critiqued the work of others, we are no strangers to writing and talking about these issues. We do not hide our Arab heritage, how this has informed our work, and how we are perceived and treated by wider society. 

But what we have to offer is also of value to non-Arabs. Both of us have tried, over many years, to normalise rather than ‘otherise’ our experiences as a minority.

We believed that in being open about our identity – and the backlash we receive for it – we would eventually be able to transcend, not the identity itself, but the defining role it too often plays in our professional as well as personal lives. To make it a part of us but not all of us so that we may break down rather than reinforce the figurative walls that separate us.

Ruby’s portfolio of media work includes more than a decade of arts criticism, political analysis, and feature articles on everything from mental health to homelessness to pop culture. It is her work on race, however, that attracts the most attention and spurs the most backlash. Often, when critics accuse us of “making everything about race,” they are simply revealing their own tendency to see us only in racial terms. Our input on general societal matters considered irrelevant, we are simultaneously expected to have nothing more than our identity to offer and then berated for offering it on our own terms.  

There is an endless thirst for stories that confirm the oppressed Arab woman archetype, only for this archetype to then be used against us. A workplace manager once told Amal that her “difficulty” with authority had something to do with her upbringing and the men in her life, while another taunted her about her perceived (lack of) sex life. Even as a journalist reporting for trade publications she was reduced to her identity – and found wanting.  

Defying these forced identity markers, Amal went on to write several books that traverse universal themes, from the divine and spiritual belief, to ageing and how we live. Her novels explore connection, love and personal evolution, all centring Arab women raised in Australia but who remain connected to the homeland, primarily Palestine. But the stories are not about this. Navigating dual worlds; these characters acknowledge but are not defined by their heritage. It is their reality and normality. They do not exist to address stereotypes but as characters in their own right. They just are, without apology or reduction or explanation.  

Still, media coverage of her work often reverts to stereotype, accompanied by images of women in headscarves or headlines about Amal’s faith. Every image, every headline, seemingly there to remind us that, even when our work subverts it, we cannot outrun that archetype.  

We are more than decades of trauma and displacement. We are not conflict. Our dispossession is not the definition of who we are, and what we can achieve. But in a social climate of such gatekeeping as to which Sakr was subjected, can we ever simply be writers or does our ethnicity mean we can only be Arab-Muslim ones? Must we write merely to educate and inform, only to live in fear of being deemed not Arab enough, or can we be creative storytellers in our own right? 

For all the discourse about identity and discrimination, including the much-needed influx of historically marginalised voices, it seems that there is an attachment, both from the dominant society and from within these marginalised groups to maintain the status quo. Reducing us to the barest, stereotypical elements of our racial heritage – whether or not we wear a headscarf; if we transliterate “uncle” correctly – we are refused an existence outside of its constraints.  

It is hard not to conclude that we are entering – if not already immersed in – a social landscape in which our identities are not lived but performed, and our existence is not normalised but capitalised upon.

How do we recalibrate so that we may embrace identity without being reduced to it? At the very least it requires an acknowledgement that we are not here to tick boxes with our difference. We tell stories not to meet the arbitrary standards of those who unethically wield identity like a cudgel but because humans always have. Our stories are not only cultural records but also historical ones, telling us where we have been and where we can go. 


Donation? More like dump nation

In the desire to clean up our living and mental spaces, we need not create a costly mess for charitable organisations receiving our donations.

Several years ago when I was producing for radio, I found myself knee-deep in the topic of minimalism. I was fascinated by the concept: living with a minimal number of possessions, replacing rather than accumulating, being ‘timeless’ rather than at the mercy of trends. At the forefront of the movement were Joshua Fields Millburn and Ryan Nicodemus, aka The Minimalists, whom The New Yorker called ‘Sincere prophets of anti-consumerism’. They rose to fame with documentaries, a podcast and a best-selling book, all of which promoted this ‘minimalist lifestyle’.

A minimalist approach does not preclude you from purchasing the latest smartphone, it resists desiring that smartphone, which, like most on-trend technology, will either get superseded by a newer version within a year, or break the moment its two-year warranty has expired. (Remember your childhood TV that worked for 17 years?)

I interviewed Nicodemus and easily understood how his austere approach to housekeeping might have its appeal. What would it be like to not be weighed down by your possessions? To actually derive full use out of what you already owned? To simply not want the newest shiny thing?

At the heart of this approach is a mental philosophy that fuels a mindset, not just a way of life. Being a minimalist will mean you’re not part of the problem in what seems to be an ever-expanding consumerist wasteland. You’re better for the environment because you don’t accumulate. You’re not someone who, in the process of divesting yourself of unneeded possessions, overloads your local op shop because you have five different versions of a favourite item.

While the ability to not accumulate possessions may be harder to achieve for most people, as each new year rolls in with the proclamation of a ‘New Year, New Me’, we tend to become minimalists.

In a fever, we rule out bad habits and embrace healthy ones. Invariably, this involves some level of decluttering because we acknowledge that we are wasting money on things we don’t need.

And this is why it’s not uncommon to drive past a Vinnie’s in January and see half-opened bags of donations strewn across the pavement.

That ardent desire to strip away the baggage in our lives ends up becoming someone else’s problem when we dump donations, rather than engaging with charitable organisations and op-shops directly.

Unfortunately, this is a cumbersome, costly problem for the charitable organisations receiving these donations. Rather than an orderly, well-packed offering of useable items, charities are reporting the prevalence of irresponsible offloading of unusable items. As Tory Shepherd reported for The Guardian, “Australian charities are forking out millions of dollars to deal with donation ‘dumping’ at the same time that they are seeing rising demand for their services ‘as the cost-of-living crisis bites’”.

Not for the first time, we are seeing op shops plead with their local communities to not dump and run, leaving behind what is often rubbish, or items that the shop cannot accommodate, such as furniture. Following Covid lockdowns, we saw a similar phenomenon as people took stock of their lives and possessions—and left it to charities to take care of their unwanted items. The NSW Environment Protection Authority (EPA) and Charitable Recycling Australia are pushing this message of responsible donating.

As a deeply consumerist society, we’re at the mercy of goods that are not built to last.

There is a need for donations; organisations like Vinnies are clearly welcoming of reusable, recyclable goods that can be repurposed. However, instead of owning the act of throwing something away, we might pass on the responsibility by giving it away and making it a charitable act. There are deeply-felt financial and practical impacts on these organisations when they have to clean up the mess of people who don’t take the time to sort through their possessions, or who are careless in how they deliver their donations. The resounding advice is that if it’s something you’d give to a friend, it’s suitable for a donation.

Not everyone can afford goods made of recyclable or sustainable material. But we can try to create a new way forward. We can reconsider our approach to ownership and divestment; buy what we need and try to purchase higher quality, sustainable goods whenever possible. We can also appeal to businesses to enact more sustainable practices. We can lobby local councils and government.

In the meantime, while it’s a positive that we don’t want to just throw things out, it does not take much to do a stocktake before offering up donations: is what am I giving away something I would give to someone I care about? Is it in working order? For large items, check with your op shop or organisation before delivering them. Don’t leave items in front of a closed shopfront. Don’t treat charities like a garbage dump.

There is tidying a la Marie Kondo but then there is medically-reviewed physical decluttering that research suggests is good for our mental health. Even digital decluttering can have a positive impact on our productivity. But it’s worth considering, when we divest ourselves of unwanted goods, whether we are making sustainable donations or trashing items simply to upgrade.

If we can accept that decluttering is good for us, does that not also suggest that having cleaner spaces with fewer possessions is a better way to live? Perhaps a more worthy and sustainable goal is to take some cues from the minimalist mindset. I’m all for annual purges but even better would be to not need to declutter in the first place.


5 stars: The age of surveillance and scrutiny

While ratings systems may encourage good behaviour on the part of the provider and recipient, it’s a hungry business model that is both anxiety-inducing and untrustworthy. 

In Seth MacFarlane’s off-beat homage to Star Trek, The Orville, the increasingly earnest show becomes a series of cautionary tales. In one episode, Majority Rules, MacFarlane signals the dangers of the real world mirroring the online one. The crew of the Orville attempt to rescue a couple of imprisoned anthropologists from an Earth-like planet, where justice is meted out based on a system of public votes. In deep trouble, the public will determine their innocence with a ‘thumbs-up’ or ‘thumbs-down’. 

I didn’t love the show, but Majority Rules lingers in my mind because even though determining a person’s freedom by public votes seems ludicrous, isn’t this happening daily online already, to varying degrees of severity? 

There is, of course, the modern-day equivalent of the stocks. But instead of passers-by throwing fruit and jeering, people find ways to do it in 140 characters or less, hashtags optional.  

But seemingly more innocuous judgments are made elsewhere, and they affect how we live, work and engage with others. When you consider the services and experiences that make up your daily life, how many of them involve ratings? Businesses rely on reviews from Google, Yelp, Trip Advisor and so on, as do we as consumers.  

And of course, your transport and food delivery apps depend on them. The meal you ordered through a delivery app arrived soggy and not at all like it looked in the photo? Blame the rider who didn’t pedal fast enough, bypass the restaurant. Your food was terrible and the low-paid delivery rider is the low-hanging fruit. They get one star. Hated the music your Uber driver was playing? Give them a poor rating – though you should know, with Uber they can give you one back. 

In November this year, it was reported that a study from the University of Bristol and University of Oxford found seven out of 10 gig economy workers were in a constant state of worry about negative reviews and the impact they would have on their livelihood. The lead author and sociologist, Dr Alex Wood, Lecturer in Human Resource Management and Future of Work at Bristol, noted: “It was shocking how workers expressed continuous worry about the potential consequences of receiving a single bad rating from an unfair or malevolent client, and how this could leave them unable to continue making a living.” 

This anxiety over ratings is understandable. It’s not that criticism is a fresh concept (in the arts world, we are constantly subjected to review). But in the gig economy, not only can customer-generated scores sink or boost workers’ reputations, they culminate in an advertising and rewards system. The better you’re rated, the more accolades you receive, often in the form of badges that signal that you are a superstar. It’s a clever marketing tactic, because as consumers we follow the high ratings, but it’s also a way to encourage good behaviour all round because often apps rate both provider and consumer.

Ratings systems are surveillance and compliance systems, a very public message board, which mostly empower the consumer. But these ratings can also be used to falsely entice us.

Years ago, I employed the services of transcribers on a gig website. Despite having a catchy price point, the cost of the service, quite rightly, rose according to the needs of the job. And yet, the work was not done to a reasonable standard. I chose not to leave negative reviews, but the service providers pushed me to so I relented and gave them four out of five stars. I understood: they were trying to make a living. Then they sent me messages asking (borderline haranguing) me to change my review to a perfect score.  

They were jockeying for work but cutting corners then demanding positive reviews. I gave in, feeling guilty, knowing that they were boosting their reliability to secure more work they didn’t seem capable of actually completing.  

Meanwhile, try leaving an honest review on AirBnB, and you will understand why so many places are given rave reviews but fall short. No one wants to tell the truth when they are being judged back.  

What a circular mess. 

How can we trust ratings systems like this? Can scores be trusted given how freely, and sometimes anonymously, they can be applied? Meanwhile, even though ratings systems can be a useful barometer of a service provider’s reliability or competence, they may also be completely false endorsements. Increasingly, we are being warned about fake reviews, which set out to uplift or destroy a business. It pays to read comments carefully rather than rely on the rating itself. 

We are increasingly being taught to assess every service or experience, and it is not a thorough, or necessarily fair, feedback system for either party to a transaction.

No longer are workers simply ‘freelancers’ if they are self-employed; in a world of food delivery and transport services, of competitive freelance websites like Fiverr and Upwork, everyday commerce has been twisted and turned into a thriving, cut-throat marketplace. One where workers’ rights are blurred, where bad reviews are doled out hastily, spitefully or truthfully, but without any oversight to ascertain their veracity.  

The gig economy has long been examined for its flaws. Despite the opportunities and ease-of-access a casualised, sharing economy creates, with it comes crushing downsides: the dilution of employee rights, the lowering of fees just to secure the gig – and with that, quite likely, standards. Skilled workers get edged out of industries when they are undercut by less experienced people willing to do the job at a fraction of the actual cost.  

Ratings systems encourage good behaviour but we are becoming hyper vigilant and more critical in the process. While business is booming, this explosion in feedback is not making us better workers or customers. Time will tell if this is, ultimately, bad for business. We already know that it is taking its toll on providers.