The dangers of being overworked and stressed out
If anyone has a visceral understanding of how high-pressure work environments make mincemeat from young graduates, it is Georgie Dent. Her first job as a young lawyer ended in a nervous breakdown and two weeks in a psychiatric hospital.
Now a well-known journalist and advocate for women, Dent is also supporting her husband (a surgeon-in-training) through the brutal demands of his work, is raising three young daughters and has just published a book (Breaking Badly) about how things fell apart during her 18-months of working in a top law firm, 12 years ago.
“I think that there is the same sort of cultural expectation in law and medicine, that you will suck up absolutely everything and you will work around the clock,” she says.
When Dent looks back at her time as a lawyer, she acknowledges that an unworkable workplace was just one element in her breakdown. She also had to deal with her anxious personality and the ravages of Crohn’s Disease – a life-long gastrointestinal disorder.
“I think, for me, it probably wasn’t avoidable. I actually think, no matter what job I had taken, I was headed for some sort of breakdown. Being in a particularly stressful job with really long hours certainly didn’t help me physically… and then mentally,” she says.
Dent’s first six-month rotation in the law firm was with a Partner who was regarded as a genius and “rainmaker”, but was actually a shouting bully. As she details in her book:
“Almost anyone who has done any work inside a large law firm will have a tale or two about a tyrannical partner. These men and women are feared and revered in equal measure: they are not afraid of throwing phones and think nothing of publicly dressing down members of their team, they expect an immediate response to every email regardless of the time it’s dispatched, and generally have everyone in their vicinity living on a knife’s edge.
“The man I worked for had had nine members of staff leave in the six months before I joined – and it was a team of six. He went hot and cold, and was aggressive, void of self-awareness and really difficult to please.”
A lack of autonomy
Dent stayed the course and then moved onto a team that was welcoming and collegiate, but the stress had exacerbated her Crohn’s, which only added to her anxiety.
Juniors such as Dent, as she was then, had been the stars of their schools and universities, but found their achievements and intellect counted for little at work.
“As the firm’s underlings, we operated at the whims of partners, senior lawyers and clients. The higher a person climbs in a law firm the greater autonomy they secure. We were on the bottom rung, which meant no autonomy at all.
“We were so lowly, in fact, that we were rarely given a glimpse of the ‘big picture’. Instead, we were often asked to complete tasks without any context, which meant we were regularly blindsided when it came to the next step.
“Having a substantive task doled out at 5.30pm with a tight turnaround wasn’t unusual – in fact, it was practically expected. The salt in the wound was when this kind of task was handed to you at the end of a quiet day, after you had been hanging around and asking for work since morning, unsure of how you could possibly meet your billable target without anything to do.”
Dent sees this lack of control as a factor in burn-outs among lawyers and doctors.
Unsafe hours for doctors
Reconstructive plastic surgeon, Neela Janakiramanan, has written about the pressures on young doctors in a column for Women’s Agenda(of which Dent is a contributing editor).
“As an intern, I learned that it is considered acceptable to work eighty hours in a week if you have the following week off, and not be paid overtime for the week worked because the average across the fortnight is only forty,” writes Janakiramana.
Janakiramana’s longest fortnight was 204 hours in twelve consecutive days, “with the majority of it on call, in the midst of a job where the average was 180 hours a fortnight. I was in my third trimester of pregnancy”.
It is worth noting that the suicide rate for doctors is twice that of the general population and a 2016 audit found 53 per cent of public hospital doctors are working unsafe hours. Mental health starts to decline after someone has worked more than 39 hours per week, according to research.
After leaving the law firm to recuperate, Dent found herself in another occupation often regarded as high-pressure – journalism – for BRW magazine. Even though she was again starting at the bottom, Dent found the experience enlightening.
“It was just so different to me, culturally,” she says.
“In editorial meetings, people were allowed to speak. In a law firm… you don’t speak unless you’re spoken to. As a junior, you’re not even allowed to send an email.
“[In law firms] You’re on the leash so much and, culturally, that creates a different dynamic. I found it very refreshing to walk into other workplaces where you can still sit around the table and pitch ideas and contribute to conversations without thinking through every single word that you say.”
Longer (hours) does not equate to ‘better’
When it comes to working hours, many studies show that longer work weeks do not improve productivity. They may even make people less productive.
Dent points to the experience of Perpetual Guardian in New Zealand, which offered its 250 staff a four-day work week, while retaining their full-time wages. A study of the impact of the initiative reported lower stress levels, higher levels of job satisfaction and an improved sense of work-life balance.
Company founder, Andrew Barnes, told The Guardian: “For us, this is about our company getting improved productivity from greater workplace efficiencies… there’s no downside for us”.
Dent supports the idea that law firms “gear themselves” around efficiency, rather than time worked.
“I think then across every industry, every field, I think we need to get a recognition that we work incredibly long hours and we have to look at how that is impacting our lives as well as that work,” she says.
“It’s easy to fall into that trap of thinking that, in this line of work [law], we have to be available all the time and that’s the only way we can deliver value to clients. I just don’t necessarily think that’s true. And I think that it’s worth being a little bit bold.”
This article was originally written for The Ethics Alliance. Find out more about this corporate membership program. Already a member? Log in to the membership portal for more content and tools here.
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BY Fiona Smith
Fiona Smith is a freelance journalist who writes about people, workplaces and social equity. Follow her on Twitter @fionaatwork
Big Thinker: Buddha
Gautama Buddha lived during the 5th century BCE and was the founder of the Buddhist religion. He also developed a rich philosophical system of thought that challenged notions of permanence and personal identity.
Buddhism is typically considered a religion but it also has a strong philosophical foundation and has inspired a rich tradition of philosophical inquiry, especially in India and China, and, increasingly, Western countries.
Buddhism emerged from the teachings of Siddhartha Gautama, an Indian prince who turned his back on a life of leisure and opulence. Instead, he sought to understand the causes of suffering and how we might be able to be liberated from it.
Coincidentally, Gautama Buddha lived around the 5th Century BCE, which is at a similar time to two other great philosophers in different corners of the world – Socrates in Ancient Greece and Confucius in China – both of whom sparked their own major philosophical traditions.
Desire, happiness and suffering
Like many philosophers – from Aristotle to Peter Singer – one might say the Buddha was interested in how to live a good life. The starting point of his teachings is that life is suffering, which sounds like a pessimistic start, but he was just reminding us none of us can escape things like illness, death, loss, or these days, doing our tax returns.
Buddha went on to explain suffering is not random or uncaused. In fact, he argued if we can come to understand the causes of suffering, then we can do something about it. We can even become liberated from suffering and achieve nirvana, which is a state of pure enlightenment.
Many philosophers believe this teaching is just as relevant today as it was over 2,000 years ago. We’re told today that we ought to be happy, and that happiness comes from being able to satisfy our desires. Our entire economy is predicated on this idea. So we work hard, earn money, get stressed, buy more stuff, yet many of us can’t seem to find deeper satisfaction.
It turns out that no matter what desires we satisfy, there are more desires that crop up to take their place. And there are some desires that never go away, like the desire for status or wealth, and some desires that can never be satisfied, like when we experience unrequited love. And when we can’t satisfy our desires, we experience suffering.
The Buddha said this is because we have our theory of happiness backwards. Happiness doesn’t come from satisfying ever more desires – it comes from reducing our desires so there are fewer that need to be satisfied. It’s only when we desire nothing and we can just be that we are truly free from suffering.
Thus the Buddha argues our suffering is not caused by the whims of an indifferent world outside of our control. Rather, the cause of suffering is within our own minds. If we can change our minds, we can find liberation from suffering. This led him to develop a theory of our minds and how we perceive reality.
Permanence
He said that one of the fundamental mistakes in the way we think about the world is to believe in the permanence of things. We assume (or desire) that things will last forever, whether that be our youth, our possessions or our relationships with loved ones, and we become attached to them.
So when they inevitably erode, decay or disappear – we grow old, our possessions wear out, our loved ones move on – we suffer. But this suffering is only because we failed to realise that nothing is permanent, that all things are in flux, and if we can come to enjoy things without being attached to them, then we would suffer less.
Tibetan Buddhist monks have a ritual where they spend weeks painstakingly creating incredibly detailed and beautiful mandalas made out of coloured sand. Then, once they’re finished, they ritualistically sweep the sand away, destroying the mandala, and drop the collected sand into a river to flow back into the world, representing their embrace of impermanence.
The self
Another core philosophical insight from Buddhism was to question our sense of self. It’s natural to believe there is something at the core of our being that is unchanging, whether that be our soul, mind or personality.
But the Buddha noted when you try to pin down what that permanent aspect of ourselves is, you find there’s nothing there, just a stream of impressions, thoughts and feelings. So our sense that there is a persistent self is ultimately an illusion. We are just as dynamic and impermanent as the rest of the world around us. And if we can realise this, we can release ourselves from the pretense of what we think we are and we can just be.
Interestingly, this is very similar to an observation made by the 18th century Scottish philosopher David Hume, who said when he introspected, he could never settle on the solid core to his self. Rather, his self was like a swarm of bees with no boundary and no hard centre, with each being an individual thought or experience. The Buddha would likely have enjoyed this analogy.
Meditation
One of the aspects of Buddhism that has had the most lasting impact is the practice of meditation, particularly mindful meditation. The recent mindfulness movement is based on a form of Buddhist meditation that encourages us to sit quietly and let our thoughts come and go without judgement. Essentially, we must ignore our thoughts in order to control and be free from them. Modern science has shown that this kind of meditation can reduce stress and improve our focus and mood.
Buddhism is not only the fourth largest religion in the world with over 500 million adherents today, and third largest in Australia, but it continues to be a rich vein of philosophical inquiry.
Western philosophy was rather slow to take Buddhism seriously, but there are now many Western philosophers who are engaging with Buddhist ideas about reality, knowledge, the mind, the self and ethics.
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