Moving on from the pandemic means letting go

Moving on from the pandemic means letting go
Opinion + AnalysisBusiness + LeadershipHealth + WellbeingRelationships
BY Cris Parker The Ethics Centre 4 MAY 2020
Emerging from the turbulence of COVID-19, we have the opportunity to escape the hold of our past and use moral imagination to explore a better future.
After months of living through disruption, old work habits and perceptions may no longer fit the ‘new normal’, says Michael Baur, Associate Professor in the Philosophy Department at Fordham University and an Adjunct Professor at Fordham Law School.
“There’s a very positive side to this, because it makes us realise that the seemingly obvious, natural way of operating is not so obvious anymore.” says Baur.
“It does afford us the ability to think a little bit more carefully about what we’re doing.”
A simple example may be that, after mastering virtual meetings, we realise that the regular face-to-face interstate meetings we thought to be essential are not, in fact, a necessary part of doing business. Instead of asking ‘can we do this online?’ we might now ask, ‘should we do this online, is there a good reason to do it in person?’
“It’s liberating, potentially, to be able to be thrown back and see that the seemingly natural is really not so natural and obvious after all,” says Baur.
Aspects of life previously unquestioned, such as our choices of where to live, send our kids to school or even the jobs we do, may be cast in a different light.
Speaking with Bob McCarthy, an Irish colleague, he spoke of the experience of the ‘Celtic Tigers’ during ten-year-plus period of economic growth prior to 2008. “Ireland had never experienced anything like it and our economy became the envy of the world. Of course, we lived in accordance with our new wealth and fame – two houses each, BMWs, ski holidays and buying chalets in Morzine”, says McCarthy.
Many rationalised their good fortune – ‘we’ve had it tough for so long we deserve a little luxury.’ So, when the Global Financial Crisis (GFC) crash came, it came hard. There was a 60% average fall in property prices, high unemployment, many family tragedies, house repossessions and years of debt to repay.
Bob said that the experience of crisis changed attitudes and behaviours, “Now, those of us who have been through this look at life, business, money, relationships, values, ethics through a different filter than before”.
He describes the experience of having benefitted from the pain. What had once seemed important during the times of excess are no longer important. What didn’t matter then, matters to him now. “Don’t get me wrong – not everything has changed. But for most the filter we use has changed”.
Baur says that, with the experience of COVID-19, we now have a similar opportunity to reset our aspirations, “When we were riding easy, just several weeks ago, we were in a state of deception.” He recognises that the pandemic has caused major economic shocks – perhaps even more severe than those caused by the GFC, “And now we can regroup. That seems to me a more positive, healthy way of thinking of it – that all of this wealth and expectation was not really ours to have to begin with.”
Bigger is not always better
The aftermath of the pandemic presents a good time to reassess our attitude to growth. The fact that almost all sectors of business have suffered means that there is a collective opportunity to slow down and reassess whether the purpose of business is to make more money for money’s sake, or to provide for human need.
Business is now attending to issues that were always there to be addressed – but remained largely ‘unseen’. By presenting itself as a ‘common enemy’, COVID-19 has caused us all to look up at the same time and respond to a suite of collective problems.
In many cases, our response has been an expression of human goodness, compassion and altruism. ‘Them’ has become ‘us’.
For example, Accor hotels, is opening up unused accommodation to support vulnerable people. Simon McGrath, Accor’s CEO, says, “Our doors are open,” said Accor’s McGrath “We have accommodation assets that can help people in times of need, and while the industry’s been devastated commercially, it doesn’t mean we can’t help.”
In a similar vein, UBER has partnered with the Women’s Services Network to provide 3,000 free rides to support those needing safe travel to or from shelters and domestic violence support services.
Australia was relatively unscathed by the GFC of 2008 and did not experience the large economic downturn felt elsewhere on the globe. Australia has also managed to flatten the curve and “none have been more successful than Australia and New Zealand at containing the coronavirus,” said Jonathan Rothwell, Gallup’s principal economist.
This is thanks to our strong public health system and our comprehensive testing regime, to the tracing of carriers and our strict self-isolation and physical distancing laws. We were also lucky that our geographic isolation bought us an extra 10 precious days to prepare.
However, Australia has not and will not escape the economic consequences of the pandemic – and our response to the threat it poses. So, how will we shape up when the challenge is an economic recession as opposed to a medical emergency? Will the good will and sense of common endeavour persist during the next phase of struggle? More interestingly still, will the sense of mutual obligation survive a return to posterity? Or will we resume our ‘old ways’?
Baur says an argument could be made that business and society in general did not make the most of the lessons to be learned from the GFC, more than a decade ago. Ireland’s Bob McCarthy, is of the same opinion, “We may be having an opportunity that would have been a lost opportunity from that time,” he says.
“What might be seen as a loss of opportunity, a loss of growth, in one limited respect, is really a darn good thing for everybody,” Baur says.
Echoing the same sentiment, Mike Bennetts CEO of Z Energy in New Zealand told audiences at the Trans – Tasman Business Circle that this virus has accelerated us into the future by 5 years, so “let’s make the most of it”. Our instinct is to seek comfort and confidence in the known which will mean going back to the way it was.
The challenge, now, is not only to create a new future but a better future. For that to happen we need to unleash a better version of ourselves.
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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Leading ethically in a crisis

Leading ethically in a crisis
Opinion + AnalysisBusiness + Leadership
BY Simon Longstaff The Ethics Centre 4 MAY 2020
It is difficult to excel in the art of leadership at any time – let alone in the midst of a crisis. Yet, this is precisely when good leadership is at a premium.
Right now, we must ask: what is ‘good’ leadership and how should leaders respond to the demands placed upon them during periods of extraordinary ethical complexity?
In attempting to answer these questions, I am thrown back on my own experience of leadership – including at present. In that sense, this not a detached, objective account. Rather, it is a reflection on (and of) lived experience.
The first obligation of a leader is to see, and sense, the whole picture. This means being alive to the undercurrents of feeling and emotion flowing through the organisation, while simultaneously keeping a clear view of the evolving strategic landscape and being ‘present’ in the moment.
The good leader needs to ensure that no one affected by the crisis is either overlooked or marginalised. This is harder than it seems. When driven by the ‘lash of necessity’, it’s all too easy to favour some people because of their utility, while dismissing others as ‘dead weight’.
I have been struck by the number of times that people have said the current emergency requires them, albeit reluctantly, to be cold-hearted, brutal or even cruel. I realise that such comments do not reflect their personal inclination – but instead reflect their response to evident necessity. However, I think that ethical leaders have an obligation to challenge that tendency – not least by naming it for what it is.
This is not to say that issues of relative utility are unimportant. Nor is it the case that one should avoid difficult decisions – such as those that might lead to job losses. Rather, the leader’s job is to ensure that such decisions are not made on the basis of cold, dispassionate calculation. Instead, the leader has an obligation to ensure that the ethical weight of each decision is felt and the heft of the burden that falls from each decision is known.
The second requirement of ethical leaders is that they resist demands for a certainty they cannot or should not provide. This is easier said than done. There are some contexts in which the suspense of ‘not knowing’ can be thrilling; however, for most people operating under stress, confronting ‘the unknown’ reinforces a sense of powerlessness and is deeply unsettling.
Even so, ethical leaders should resist the temptation to offer people false certainty, no matter how much that might be desired. Instead, a good leader should be resolutely trustworthy by only claiming as ‘certain knowledge’ what is genuinely known. Otherwise, a leader’s integrity can be undermined by something as simple as a gap between what was asserted as fact and what is subsequently revealed to be true.
None of this is to suggest that people be denied glimmers of hope based on one’s best estimate. It is merely to counsel caution – especially when a delay can open up new possibilities. The recent and unexpected emergence of the Federal Government’s JobKeeper scheme is a good example.
Leading during a crisis requires an ability to foresee a future, preferred state and then ‘backcast’ to the present when making decisions. As noted above, in the course of a crisis, many decisions will be made under the ‘lash of necessity’.
In these circumstances, people will be driven to accept the harshest treatment as a ‘necessary evil’. However, a time will come when the crisis is relegated to the past and those who remain in an organisation will want to know what justified the sacrifice – especially that made by those who fell along the way.
Telling people that it was ‘necessary’ will not be enough. Instead, those who remain will require a positive justification that goes beyond ‘mere survival’. It is in the light of that positive justification that all of the preceding decisions need to be evaluated. So, leaders need to ask themselves, ‘is today’s decision going to foreclose on the future we hope to create’. In particular, will my present choice make my preferred future impossible? Will it delegitimise my future leadership?
Finally, leaders need to release themselves from the unrealistic expectation of ‘ethical perfection’. This is not to say that one should be careless in decision making. Rather, it is to recognise a fundamental truth of philosophy: that some ethical dilemmas are so perfectly balanced as to be, in principle, undecidable.
Yet, we must decide. The only reasonable standard to apply in such cases is that we are sincere in our judgement and competent in our capacity to make ethical decisions – a skill that can be learned and supported.
There are particular ethical challenges to be faced by leaders during times such as these. Critical decisions may have to be made alone. Not everything that could be said should be said. There are some options that need to be considered but not voiced – as they would cause unnecessary worry – only to remain dormant.
There are ‘gordian knots’ that may need to be cut rather than carefully unravelled over a period of time that is simply not available. There is the fact that the weaknesses in oneself (and others) will be revealed under pressure – and that unpleasant truths will need to be acknowledged and endured.
At times such as these, the things that sustain good leaders are an unshakeable sense of purpose and a solid core of personal integrity. One might protect others from the harshest of possibilities for as long as possible – but never oneself.
The Ethics Centre is a world leader in assessing cultural health and building the leadership capability to make good ethical decisions in complexity. To arrange a confidential conversation contact the team at consulting@ethics.org.au. Visit our consulting page to learn more.
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After studying law in Sydney and teaching in Tasmania, Simon pursued postgraduate studies in philosophy as a Member of Magdalene College, Cambridge. In 1991, Simon commenced his work as the first Executive Director of The Ethics Centre. In 2013, he was made an officer of the Order of Australia (AO) for “distinguished service to the community through the promotion of ethical standards in governance and business, to improving corporate responsibility, and to philosophy.”

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Ask an ethicist: do teachers have the right to object to returning to school?

Ask an ethicist: do teachers have the right to object to returning to school?
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BY Simon Longstaff The Ethics Centre 4 MAY 2020
In recent weeks, there has been a particularly intense debate about whether or not students should return to the classroom.
This article was first published by Crikey, in their weekly Ask the Ethicist column featuring Dr Simon Longstaff.
Much of that debate has focused on the interests of the children and their families. However, there is a third stakeholder group – the nation’s teachers – who need to be considered. Part ‘essential worker’, part ‘political football’, they have been celebrated on one hand and condemned on the other. So, what are the ethical obligations of those who teach our children during COVID-19.
As a starting point, let’s agree that education is a significant ‘good’ and that children should not be deprived of its benefits unless there are compelling reasons for doing so. Compelling reasons would include the potential risk of infection due to school attendance.
At present, the balance of evidence is that the risk of children becoming infected is low and that they are unlikely to be transmitters of the disease to adults – especially in well-controlled environments. However, why take any risk – if viable alternatives are available?
Here, we should note that the education of children has not been suspended during the crisis. Instead, it has continued by other – ‘online’ – means. This has required a massive effort by the teaching profession to ‘recalibrate’ the learning environment to support distance learning.
We should also note that the ability to provide distance education distinguishes teachers from other essential workers who, of necessity, must provide a face-to-face service. For example, while some doctors can consult with patients using ‘telemedicine’, most health care workers need to be physically present (e.g. when administering a flu injection, or caring for a bed-ridden patient, etc.).
So, if distance learning achieves the same educational outcomes as classroom teaching, teachers would not seem to be under any moral obligation to return to the classroom. However, the Federal Government has recently cited reports suggesting that online learning produces ‘sub-optimal’ outcomes for students (unwelcome news for children living in remote communities and educated by the ‘school of the air’).
If this is true, then it would suggest two things. First that the government should be massively increasing its investment in education for children who have no option but to engage in distance education. Second, that teachers should be heading back into the classroom.
However, what of the teacher who lives with people for whom COVID-19 is a particular threat … the aged and infirm? In those cases, the choice is not just a matter of balancing a public duty as an educator against a preference for personal safety. Rather, the teacher is caught in an ethical dilemma of competing duties.
In such a case, I think it would be reasonable for a teacher to claim they have a conscientious objection to returning to the classroom – grounded in a refusal to be the potential cause of harm to a loved one – especially when the only certain protection for the loved one is that the teacher remain isolated.
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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After studying law in Sydney and teaching in Tasmania, Simon pursued postgraduate studies in philosophy as a Member of Magdalene College, Cambridge. In 1991, Simon commenced his work as the first Executive Director of The Ethics Centre. In 2013, he was made an officer of the Order of Australia (AO) for “distinguished service to the community through the promotion of ethical standards in governance and business, to improving corporate responsibility, and to philosophy.”

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How to put a price on a life - explaining Quality-Adjusted Life Years (QALY)

How to put a price on a life – explaining Quality-Adjusted Life Years (QALY)
Opinion + AnalysisHealth + WellbeingRelationshipsScience + Technology
BY Matthew Beard The Ethics Centre 1 MAY 2020
In all the time I’ve spent teaching ethics – from trolley problems to discussions of civilian casualties at war to the ethics of firefighting – there have been a few consistent trends in what matters to people.
One of the most common is that in life-and-death situations, details matter. People want to know exactly who might die or be rescued: how old are they? Are they healthy? Do they have children? What have they done with their life?
What they’re doing, whether they know it or not, is exploring what factors could help decide which life it would be most reasonable, or most ethical to save, relative to the other lives on the table.
Moreover, it’s not only in times of war or random thought experiments that these questions arise. Every decision about where to allocate health resources is likely to have life-or-death consequences. Allocate more funding to women’s shelters to address domestic violence and you’ll save lives. However, how many lives would you save if that same money were used to fund more hospital beds, or was invested into mental health support in rural communities?
One widely-used method for ensuring health resources are allocated as efficiently as possible is to use QALY’s – quality-adjusted life years. QALY is an approach that was developed in the 1970’s to more precisely, consistently and objectively determine the effectiveness and efficiency of different health measures.
Here’s how it works: imagine a year of life enjoyed at full health. It gets assigned a score of 1. Every year of life lived at less than full health gets assigned a lower score. The worse off the person’s health, the lower the score.
For example, take someone who has to undergo chemotherapy for five years. They have full mobility, but have some difficulty with usual activities, severe pain and mild mental health challenges. They might be given a QALY score of 0.55.
Once we’ve gotten a QALY score, we then need to work out how much the healthcare costs. Then, it’s simple maths: multiply the cost by the QALY score and you get an idea of how much each QALY is costing you. Then you can compare the cost effectiveness of different health programs.
QALY’s are usually seen as a utilitarian method of allocating health resources – it’s about maximising the utility of the healthcare system as a whole. However, like most utilitarian approaches, what works best overall doesn’t work best in individual cases. And that’s where criticisms of QALY arise.
Let’s say two patients come in with the same condition – COVID-19. One of them is young, non-disabled and has no other health conditions affecting their quality of life. The other person is elderly, has a range of other health conditions and is in the early stages of dementia. Both patients have the same condition. However, according to the QALY approach, they are not necessarily entitled to the same level of care – for example, a ventilator if resources are scarce. The cost per QALY for the younger patient is far lower than for the elderly patient.
For this reason, QALY’s are sometimes seen as inherently unjust. They fail to provide all people with equal access to healthcare treatment. Moreover, as philosopher and medical doctor Bryan Mukandi argues, if two patients with the same condition are expected to have different health outcomes, there’s a chance that’s the result of historical injustices. Say, a person with type-2 diabetes receives a lower QALY score as a result, but type-2 diabetes is correlated with lower income, the scoring system might serve to entrench existing advantage and disadvantage.
Like any algorithmic approach to decision-making, QALYs present as neutral, mathematic and scientific. That’s why it’s important to remember, as Cathy O’Neil says in Weapons of Math Destruction, that algorithms are “opinions written in code.”
Embedded within QALY’s method are a range of assumption about what ‘full health’ is and what it is not. For instance, a variation on the QALY methodology call DALY – disability-adjusted life years – “explicitly presupposes that the lives of disabled people have less value than those of people without disabilities.”
An alternative to the QALY approach is to adopt what is known simply as a ‘needs-based’ approach. It’s sometimes described as a ‘first come, first served’ approach. It prioritises the ideal of healthcare justice above health efficiency – everyone deserves equal access to healthcare, so if you need treatment, you get treatment.
This means, to go back to our elderly and young patients with COVID-19, that whoever arrives at the hospital first and has a clinical need of a ventilator will get one. QALY advocates will argue that in times of scarcity, this is an inefficient approach that may border on immoral. After all, shouldn’t the younger person be given the same chance at life as the elderly person?
However, there is something radical underneath the needs-based approach. QALY’s starting point is that there are limited health resources, and therefore some people will have to miss out. A needs-based approach allows us to do something more radical: to demand that our healthcare is equipped, as much as possible, to respond to the demand. Rather than doing the best with what we have, we make sure we have what is necessary to do the best job.
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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The value of a human life

The value of a human life
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BY Simon Longstaff The Ethics Centre 1 MAY 2020
One of the most enduring points of tension during the COVID-19 pandemic has concerned whether the national ‘lockdown’ has done more harm than good.
This issue was squarely on the agenda during a recent edition of ABC TV’s Q+A. The most significant point of contention arose out of comments made by UNSW economist, Associate Professor Gigi Foster. Much of the public response was critical of Dr. Foster’s position – in part because people mistakenly concluded she was arguing that ‘economics’ should trump ‘compassion’.
That is not what Gigi Foster was arguing. Instead, she was trying to draw attention to the fact that the ‘lockdown’ was at risk of causing as much harm to people (including being a threat to their lives) as was the disease, COVID-19, itself.
In making her case, Dr. Foster invoked the idea of Quality Adjusted Life Years (QALYs). As she pointed out, this concept has been employed by health economists for many decades – most often in trying to decide what is the most efficient and effective allocation of limited funds for healthcare. In essence, the perceived benefit of a QALY is that it allows options to be assessed on a comparable basis – as all human life is made measurable against a common scale.
In essence, the perceived benefit of a QALY is that it allows options to be assessed on a comparable basis – as all human life is made measurable against a common scale.
So, Gigi Foster was not lacking in compassion. Rather, I think she wanted to promote a debate based on the rational assessment of options based on calculation, rather than evaluation. In doing so, she drew attention to the costs (including significant mental health burdens) being borne by sections of the community who are less visible than the aged or infirm (those at highest risk of dying if infected by this coronavirus).
I would argue that there are two major problems with Gigi Foster’s argument. First, I think it is based on an understandable – but questionable – assumption that her way of thinking about such problems is either the only or the best approach. Second, I think that she has failed to spot a basic asymmetry in the two options she was wanting to weigh in the balance. I will outline both objections below.
In invoking the idea of QALYs, Foster’s argument begins with the proposition that, for the purpose of making policy decisions, human lives can be stripped of their individuality and instead, be defined in terms of standard units. In turn, this allows those units to be the objects of calculation. Although Gigi Foster did not explicitly say so, I am fairly certain that she starts from a position that ethical questions should be decided according to outcomes and that the best (most ethical) outcome is that which produces the greatest good (QALYs) for the greatest number.
Many people will agree with this approach – which is a limited example of the kind of Utilitarianism promoted by Bentham, the Mills, Peter Singer, etc. However, there will have been large sections of the Q+A audience who think this approach to be deeply unethical – on a number of levels. First, they would reject the idea that their aged or frail mother, father, etc. be treated as an expression of an undifferentiated unit of life. Second, they would have been unnerved by the idea that any human being should be reduced to a unit of calculation.
…they would have been unnerved by the idea that any human being should be reduced to a unit of calculation.
To do so, they might think, is to violate the ethical precept that every human being possesses an intrinsic dignity. Gigi Foster’s argument sits squarely in a tradition of thinking (calculative rationality) that stems from developments in philosophy in the late 16th and 17th Centuries. It is a form of thinking that is firmly attached to Enlightenment attempts to make sense of existence through the lens of reason – and which sought to end uncertainty through the understanding and control of all variables. It is this tendency that can be found echoing in terms like ‘human resources’.
Although few might express a concern about this in explicit terms, there is a growing rejection of the core idea – especially as its underlying logic is so closely linked to the development of machines (and other systems) that people fear will subordinate rather than serve humanity. This is an issue that Dr Matthew Beard and I have addressed in the broader arena of technological design in our publication, Ethical By Design: Principles for Good Technology.
The second problem with Dr. Foster’s position is that it failed to recognise a fundamental asymmetry between the risks, to life, posed by COVID-19 and the risks posed by the ‘lockdown’. In the case of the former: there is no cure, there is no vaccine, we do not even know if there is lasting immunity for those who survive infection.
We do not yet know why the disease kills more men than women, we do not know its rate of mutation – or its capacity to jump species, etc. In other words, there is only one way to preserve life and to prevent the health system from being overwhelmed by cases of infection leading to otherwise avoidable deaths – and that is to ‘lockdown’.
…there is only one way to preserve life and to prevent the health system from being overwhelmed by cases of infection leading to otherwise avoidable deaths – and that is to ‘lockdown’.
On the other hand, we have available to us a significant number of options for preventing or minimising the harms caused by the lockdown. For example, in advance of implementing the ‘lockdown’, governments could have anticipated the increased risks to mental health leading to a massive investment in its prevention and treatment.
Governments have the policy tools to ensure that there is intergenerational equity and that the burdens of the ‘lockdown’ do not fall disproportionately on the young while the benefits were enjoyed disproportionately by the elderly.
Governments could have ensured that every person in Australia received basic income support – if only in recognition of the fact that every person in Australia has had to play a role in bringing the disease under control. Is it just that all should bear the burden and only some receive relief – even when their needs are as great as others?
Whether or not governments will take up the options that address these issues is, of course, a different question. The point here is that the options are available – in a way that other options for controlling COVID-19 are not. That is the fundamental asymmetry mentioned above.
I think that Gigi Foster was correct to draw attention to the potential harm to life, etc. caused by the ‘lockdown’. However, she was mistaken not to explore the many options that could be taken up to prevent the harm she and many others foresee. Instead, she went straight to her argument about QALYs and allowed the impression to form that the old and the frail might be ‘sacrificed’ for the greater good.
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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After studying law in Sydney and teaching in Tasmania, Simon pursued postgraduate studies in philosophy as a Member of Magdalene College, Cambridge. In 1991, Simon commenced his work as the first Executive Director of The Ethics Centre. In 2013, he was made an officer of the Order of Australia (AO) for “distinguished service to the community through the promotion of ethical standards in governance and business, to improving corporate responsibility, and to philosophy.”

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FODI launches free interactive digital series

FODI launches free interactive digital series
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BY The Ethics Centre 1 MAY 2020
FODI Digital, announced today, is an exciting series of free, online conversations to be live-streamed on May 9 and 10.
The line-up will feature a selection of the international and Australian speakers originally slated for the live festival that was cancelled, by government order, as the COVID-19 lockdown came into effect last month.
“The theme for 2020’s live festival was Dangerous Realities and we seem to well and truly have encountered one. Critical thinking is essential, especially as we isolate further from our communities, families and global neighbours.” said Festival Director, Danielle Harvey.
Executive Director of The Ethics Centre and Co-Founder of FODI Simon Longstaff says FODI digital is a timely invitation to think critically.
“We may submit to a lockdown of our bodies, but never our minds. If ever there was a time to test the boundaries of our thinking … it is today!”
The series of online conversations takes inspiration from the original FODI 2020 theme of ‘Dangerous Realities’, with online sessions being streamed via the festival website. The series will interrogate the reality of the current pandemic and its wider implications for our world and society.
Audiences can contribute questions live while the discussions take place.
For Festival Director Danielle Harvey, there’s never been a more important time for these critical conversations. “Decisions are being made at every level that will shape how we live our lives both now and in the future.
“While we can’t present the program in the way originally planned, these digital conversations will address topics that really need to be put under the microscope. COVID-19 will hopefully end at some point, and understanding what kind of world we will then be entering is essential.”
Sessions include:
- The Truth About China – Former Prime Minister Kevin Rudd is joined by journalists Peter Hartcher and Vicky Xiuzhong Xu, with Human Rights Watch researcher Yaqiu Wang, and strategist Jason Yat-Sen Li, in a wide-ranging discussion about China;
- The Future Is History – Russian-American journalist, high-profile LGBTQI activist and outspoken critic of Vladimir Putin and Donald Trump, Masha Gessen, shares her thoughts on Russia and the coming US elections;
- Snap Back To Reality – Philosopher Simon Longstaff leads a discussion with social researcher Rebecca Huntley, political journalist Stan Grant, and fellow philosopher Tim Soutphommasane, on the social shifts, policy and economic consequences that await us in a post-COVID-19 world;
- States of Surveillance – Futurist Mark Pesce, 3A Institute data expert Ellen Broad, and founder of Old Ways, New Angie Abdilla discuss the issue of digital surveillance for virus tracking and the potential threat posed by the ‘normalisation’ of government surveillance;
- Misinformation Is Infectious – First Draft’s Claire Wardle, tech journalist Ariel Bogle discuss COVID-19-related conspiracy theories and what they tell us about technology’s role in the spread of damaging misinformation;
- Stolen Inheritance – Australian youth leaders, Daisy Jeffrey, Audrey Mason-Hyde and Dylan Storer discuss their concerns for the world they will inherit: a world of debt, educational disadvantage, diminished job opportunities, climate catastrophe and … future pandemics;
- The Ethics of the Pandemic – Philosophers Matt Beard, Eleanor Gordon-Smith and Bryan Mukandi take a step back from the day-to-day dilemmas of the pandemic to try to understand what’s really going on, the lessons we learn and the hidden costs of the choices we make;
- Political Correct-Mess – Conservative Australian commentator Kevin Donnelly, journalist Chris Kenny, and journalist Osman Faruqi join journalist Sarah Dingle to dissect political correctness and ask, “Has it gone too far?”;
- Ageing is a Disease – Biologist David Sinclair talks about cracking and reversing the ageing process, which may help the elderly in their fight against a range of diseases and viruses.
The event will live stream straight from The Festival of Dangerous Ideas website across May 9-10. Visit www.festivalofdangerousideas.com to view the program.
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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Moral fatigue and decision-making

Moral fatigue and decision-making
Opinion + AnalysisHealth + WellbeingRelationships
BY Cris Parker The Ethics Centre 24 APR 2020
A senior executive starts making out-of-character decisions that reflect his personal fears. Teams are frozen in indecision as the ground continually shifts beneath them. Days become punctuated with emotional meltdowns from people you have always relied upon in a crisis.
At home, you might be disagreeing with loved ones about the right response to COVID -19. Is the situation as serious as officials claim? Or are people exaggerating the risks? What is the right amount of physical distancing? Why should the whole of a society bear the costs for the sake of the few? Is this even a fair way to frame the questions?
These are some of the signs that the prolonged impact of COVID-19 is causing moral fatigue in the people around you.
Moral fatigue can occur when the “right thing to do” is unclear. Who should bear the cost of protecting a business? What if personally caring for elderly parents risks exposing them to deadly infection? It can be exhausting to make decisions in this kind of ambiguity, day after day.
Michael Baur, Associate Professor in the Philosophy Department at Fordham University and an Adjunct Professor at Fordham Law School, says moral fatigue comes from situations where attempts to do good also result in “destroying a good”.
“People have often referred to the idea of moral fatigue as compassion fatigue or moral distress,” he told me on a zoom call from the US. “What we have in the current context is a situation that makes it increasingly difficult to understand if I’m doing the right thing. It’s no longer possible to assume that the good that I’m doing is unambiguously good,” he says.
It could be dangerous to keep running a business, for instance, if it means employees are in danger. “There’s a real conflict there. And there are no rules.”
Why people panic
Usually, as people go about their normal lives many actions are performed on “autopilot”. Typing on a keyboard, for instance, is done out of habit; the decision of which keys to hit doesn’t exercise mental exertion; one’s finger ‘do the work’. Baur says a crisis such as COVID-19 “jumbles” the keys on the keyboard. It changes the rules and worse still, you don’t know what those new rules are as they can change, minute-by-minute.
“It’s really disorienting,” says Baur. “People go back to what they know is safe, and they become more infantile, more self-protective and defensive.”
This is the kind of response that decreases our capacity to make good decisions. It leads to the hoarding behaviours we have seen in supermarkets, anxiety about money and a focus on individual survival.
Slow down and be more forgiving
Thinking about ‘just getting beyond this’ assumes a future state where the problem no longer exists and everything is the same as before. It’s too simplistic to suggest we will all be ok – many of us won’t be, unless we adapt.
A common result of moral fatigue can be impatience. When we try to think through frameworks that no longer serve us well we can become increasingly impatient, the more we do so, the more mistakes we make – leading to even more frustration.
Baur likens our situation to building the raft at the same time that you are using it to survive. He says, it’s okay to make mistakes because we’re all trying to refashion this raft, even as we’re stepping on top of each other trying to stay afloat. Mistakes will be made.
“You’re not alone. Everybody feels the same way. We have to be more forgiving of others and I think individuals have to be more forgiving of themselves in the sense that it’s okay to be freaked out. Everybody is.”
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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Moving work online

Moving work online
Opinion + AnalysisBusiness + LeadershipRelationships
BY Talya Wiseman The Ethics Centre 10 APR 2020
As the COVID-19 dominos continue to fall, many organisations are scrambling to rethink the way they work. These changes are happening in real time; on a scale both unprecedented and unpredicted.
The last pandemic of this nature, the Spanish Flu, occurred 100 years ago – well before anyone had dreamed up the internet, computers and video conferencing. In 2020, advances in technology, such as international flights, have allowed this virus to spread at a much faster rate. However, they have also afforded many organisations the opportunity to pivot their operations online.
Schools and universities have, for the most part, managed this at an incredibly fast pace. With barely any notice, teachers have become adept at using online delivery platforms and are coming up with new ways to engage their students online.
Students are able to continue their same classes via platforms like Zoom or Microsoft Teams; all the while knowing that the rest of their class is right there, learning alongside them.
Now that all but essential workers are urged to stay at home, ideas about working environments have also been forced to alter at an unusually rapid pace. For example, workplaces and teams have begun to adapt to meeting online. A popular meme doing the rounds at the moment depicts a scenario 40 years from now when a grandchild asks their grandparent with wonder “Go to work? You used to actually GO to work?”
It is incredible to see how many fundamental changes and shifts in thinking have occurred in such a short space of time. We simply had neither the time nor the opportunity to incorporate long policy discussions, carefully timed rollout plans or trial periods. Many organisations that previously assumed they needed a common workplace are now questioning the validity of this assumption.
What happens next?
The big question is this: when all of this is over and we return to normal, what will normal look like? Will organisations revert to their old ways? Or will we have seen the value in new patterns of working? Our eyes have been opened through this experience. Our assumptions about the nature of work have been challenged. Having reorientated towards online workplaces, will it be so easy to pivot back? And will we want to?
There are certainly benefits to workplaces accepting remote working as a viable option. Parents and carers, who previously struggled to convince their employers that they could effectively work from home, will likely find this argument much easier to make. If people have been able to fulfill their work duties in these most trying times, clearly it will be easier for them to continue to do so when it is an option they are choosing.
The stigma of working from home has rapidly been removed. It should no longer be seen as the ‘lesser’ option compared to attending an office. Organisations are finding innovative ways to ensure staff feel supported while working from home; while also maintaining expectations of staff – wherever they happen to be located.
The role of the physical workplace
However, there is a risk in realising just how easy it is to do things online. The role that work plays for individuals is much more than just providing an income. Work is also about fulfilment; it is about social interaction. The best initiatives can arise from bouncing ideas around with colleagues. Families can laugh together at the dinner table when sharing work stories and funny moments that occurred at the office. Colleagues can celebrate each other’s success and commiserate together when things don’t go as planned. Work is about so much more than ‘work.’
One of our principles, here at The Ethics Centre, is to “know your world and know yourself”. We believe in the importance of questioning who we are and being conscious of what we do. If the nature of work is fundamentally to change, we must recognise what we are giving up, as well as the opportunities that may arise. Just because we were rushed into this new reality doesn’t mean we can’t carefully consider the best way to move on from it.
Let’s not just fall back into old patterns. Let’s use this as an opportunity for questioning and for finding a better ‘normal’. That might well be a workplace that embraces flexible arrangements and is open to non-traditional office environments, while at the same time never losing touch with deeply human moments and interactions.
Perhaps we will realise that work, regardless of industry, is about purpose, fulfilment and human interaction.
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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Navigating a workforce through stressful times

Navigating a workforce through stressful times
Opinion + AnalysisBusiness + LeadershipHealth + Wellbeing
BY Michelle Bloom The Ethics Centre 6 APR 2020
COVID-19 has created a cascade of unprecedented changes to how we work, live and interact.
With many organisations moving online, managing restructures, significant job loss and transformation of existing roles and responsibilities, leaders need to be consciously aware of the impact of stress on individual and team performance.
Certain aspects of organisational behaviour can trigger threat reactions in people that impede their effectiveness and limit their ability to contribute to the success of the team. Research in neuroscience can inform our response to such situations, as the neural functioning of individuals within the workplace underlies the social nature of high performance.
What happens to us in stressful environments
The brain is a social organ. Studies by UCLA have found that when we feel excluded from play or rewards, our brains trigger a response from the same neural regions associated with the distress that comes with physical pain. This neurophysiological link has been explained as evolutionary, a developmental hangover from the dependency of infancy. As UCLA neuroscientist Matthew Liebermann puts it, “To a mammal, being socially connected to caregivers is necessary for survival”.
This neurological response has a number of implications for business and leaders navigating this current crisis – especially in regards to remote working and communicating organisational changes driven by COVID-19.
A person who feels their position and work to be valued, by their leaders, solely as an economic and rational transaction (labour for money) will likely feel betrayed, unrecognised and disengaged.
Research shows that each time a person feels like this, it is physiologically and psychologically analogous to a ‘blow to the head’ and is processed in the brain in the same way as physical pain. Naturally, our conscious selves rationalise the discomfort, but if this situation is chronic and ongoing, it is more likely that employees will begin to desensitise in self-protection. They will effectively push the discomfort away, so as to not feel it consciously. This shutting down of large parts of our response pathways disables us, making high-performance impossible.
Many studies, including Paul MacLean’s infamous “Triune Brain” theory, look at how fear responses negatively impact the quality of mental functioning. In more mild circumstances, the emotional centres associated with the limbic brain will interfere with the circuitry of the logical neo-cortex. In extreme circumstances, our ‘fight, flight, freeze’ response gets triggered, creating a chemical reaction that entirely hijacks the brain’s emotional centre, the amygdala, making logical thinking impossible.
However you conceptualise it, high emotion is disastrous for the adaptive thinking required for complex problems – so critical for ethical decision making.
Physiologically, the threat response ties up glucose and oxygen, as lower areas of the brain, more intimately concerned with survival, take precedence over higher centres. In threat situations, these resources are withheld from working memory, impairing the processing of new information or ideas, and slowing analytic thinking, creativity and problem solving.
Addressing the needs of the individual and the organisation
We’ve all heard that adults are poor learners, fundamentally intractable, or that their natural response to change is resistance. While elements of these statements are true, what is also true is that the adult brain continues to be highly plastic; albeit not as much as children or infants. That means that not only can behaviours change, but that the neural networks that underlie all thought and behaviour are in fact changing every day.
To increase the chances of your business being high-performing, David Rock’s SCARF Model, as outlined in his paper “SCARF: A Brain-Based Model for Collaborating with and Influencing Others,” suggests that leaders should look at how the organisation deals with the following aspects of individual functioning in the collective social system.
1. Certainty
Our brains are wired to crave certainty. This desire is underpinned by neural circuits that register unexpected events as gaps or errors. Because an assumed pattern is no longer functioning as it should, it is registered as a threat.
Think about how you respond when the car in front slams on the brakes. Normally, we can do multiple things at the same time when we drive – hold a conversation, listen to music, monitor what’s going on around us, think about the shopping list – but faced with a potential accident, your working memory is diminished. All other activities and thoughts must cease as you shift full attention to the potential threat ahead.
Some uncertainty can be intriguing and enjoyable; too much leads to panic and bad decisions. For many people right now, the levels of uncertainty – combined with imminent health and employment risks – will be triggering this aspect of the ‘fight or flight’ response. This impedes their capacity to access creative thinking and good decision making.
Of course, certainty is an illusion. However, people need a semblance of certainty in order to perform. Leaders need to build confidence in their people so they, in turn, can trust in individual and collective capability to work through whatever comes. Keeping a clear and regular stream of communication around how decisions are being made increases trust and promotes engagement. Chunking larger problems into shorter time frames also helps people feel more certain.
2. Status
As humans, our relative status within social systems matters. This is the basis for all competition, social hierarchy, and, conversely, much social unrest. Many organisations have processes and practices that threaten people’s status. Hierarchy reinforces a notion of ‘greater than’ and ‘less than’, while performance appraisals and coaching generally place one person in the position of being more knowledgeable, capable and powerful than the other. Unless these interactions are carefully considered and thoughtfully executed, they will feel threatening to an individual’s status.
Actions that enhance status include private, as well as public, recognition. In addition, the quality of interactions from leaders with their people can raise the self-status of those who sit lower in the hierarchy. Therefore, one of the most important (albeit intangible) skills of a leadership team is their capacity to interact with others in a respectful and status-enhancing way.
With staff working digitally, and from home, leaders need to innovate and find new ways to show this recognition. This will make people feel seen and valued for the work they do.
3. Autonomy
When people feel they can execute their own decisions, without interference, their felt stress is lower. In a 1977 study, residents of aged care facilities who had more agency and decision making rights, lived longer and healthier lives. While what they were deciding about was insignificant; their autonomy was critical. In another study, franchise owners principally left corporations citing work-life balance. Once in their own business, they generally worked longer hours, for less money, and nevertheless reported better work-life balance, because they were making their own decisions.
Delegation systems, hierarchy, confusing reporting lines, moribund policy and procedure, and parochial mindsets can all contribute to less agency for individuals in businesses. Often people are not aware that they are not delegating, that they are effectively withholding decision making from others.
Lack of autonomy is also closely linked with the phenomena of people not working ‘at the right level’. When leaders find themselves working at a level of complexity lower than where they should be working, the flow on to the rest of the organisation is usually inevitable.
4. Relationships
Perceived difference is another human threat-trigger. Collaboration, trust and empathy are predicated on perceiving that the ‘other’ is from the same social group as we are. The decision of friend or foe is usually made in milliseconds.
The organisational implications for bringing groups together are profound. Forming new relationships at this time, such as buddy systems or mentor programs, need to be carefully thought through so as to minimise the potential to ‘spook the horses’. The creation of productive strategic relationships requires repetition via multiple, sequential opportunities and reinforcement through the removal of organisational impediments.
5. Fairness
Fairness is a cognitive construct that motivates people so strongly they will persist in situations that are manifestly unfavourable because they value a perceived fairness on the part of an organisation or a cause. Consider how people historically have volunteered to fight in wars that are not their own, such as the Spanish Civil War, and are prepared to die based on apparent fairness.
People not only want to avoid being unfairly discriminated against, they will also often feel uncomfortable if they find themselves being unfairly favoured by a person or a situation.
Organisationally, the implications are similar and connected to that of certainty. People will be much more accepting of decisions and processes, as fair, if they are transparent.
Fairness is also related to status in that people will feel fairly dealt with if they perceive they are respected as a person and employee. These principles are often coded as ‘natural justice’. In some ways, fairness is an amalgam of the previous four areas of concern.
What leaders need to think about
The upshot for leaders is this – when you trigger a threat response in others, you make them less effective. When you make people feel good about themselves, clearly communicate your expectations and give agency through appropriate delegations, people feel a reward response which is intrinsically engaging – something your people want more of.
In situations where threat is felt to be ongoing, people typically experience burnout. This emotional exhaustion is a result of chronic over-stimulation of the fear centres of the brain. Physiologically, high levels of adrenalin and cortisol can only be supported for so long before they start to damage the nervous system.
Where these sorts of threatening social conditions are widespread, ongoing or both, each individual’s sub-optimal reaction is reinforced by the reactions of the people around them, magnifying the pattern. This looks like ‘learned helplessness’, passivity or protective withdrawal. Sometimes it drives an aggressive pattern where individuals seek authoritarian control over whatever small part of their world they feel they can have an effect on.
Practical steps that can be taken during COVID-19
If you’re an organisation transitioning working roles or letting go of staff due to the impacts of COVID closures, ensure you are both transparent and compassionate in your communications.
Be clear and straight forward about how government policy impacts your workers, keep them informed of the decisions being made and communicate the rationale behind them, particularly when they impact others.
When communicating changes, respect for the people affected is crucial. While your decisions have economic drivers, there are very real human costs associated with the outcomes.
Relationships and connection are of heightened importance now. Take care in implementing processes to foster positive relationships between people – whether by virtual catch ups, a mentor support system, or regular virtual check ins by managers with their staff to see how they are coping and adjusting.
Tension will also be high, and any perceived difference may trigger as a threat. Leaders will need to be conscious of how relationships are managed between staff who may be actively competing for scarce resources or roles, if facing redundancies.
None of these strategies ameliorates the situation
It is the responsibility of the leaders of the transformation to monitor if what is going on in their organisation is supporting or undermining people’s performance. If performance is being undermined, it is their responsibility to raise those instances to awareness of their peers in the leadership team, to mobilise and support staff to break the prevailing patterns and to experiment with alternative approaches.
Navigating the changes ahead won’t be easy, and for many this may be the hardest professional challenge they’ve had to face given the stakes have never been so high. But careful attention to how decisions are made and communicated is critical to staff safety and wellbeing in the current climate. And that’s never been more important.
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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There’s more than lives at stake in managing this pandemic

There’s more than lives at stake in managing this pandemic
Opinion + AnalysisHealth + WellbeingPolitics + Human RightsRelationships
BY Matthew Beard The Ethics Centre 3 APR 2020
Imagine a parallel universe somewhere, one without a pandemic. What would you be spending this week concerned with? What social and political issues would you be wrestling with? How would you be spending your day?
Ironically, my parallel life looks very similar. Locked in a room, thinking a lot about pandemics. I’m not an epidemiologist or a public health expert though – in my parallel universe, I’m preparing to run a thought experiment for The Festival of Dangerous Ideas: The Ethics of the Apocalypse.
The basic premise is to find out whether, facing a couple of end-of-the-world scenarios, the audience can save the human race without losing their humanity in the process. I won’t give away how the event works or is scored, but there are a bunch of different victory conditions – survival is a necessary condition of success, but alone, it’s not sufficient.
That point bears repeating as we live through a pandemic of our very own: survival is a necessary, but insufficient condition for success.
By focusing solely on what is going to guarantee success or best facilitate a flattening of the curve and minimise deaths, we risk permitting a political and social environment that we would, in that parallel universe, reject outright.
Over the last few weeks, as Australia’s containment measures around COVID-19 have grown increasingly strict, there’s been a widespread movement demanding an immediate lockdown. #Lockusdown and other variations have trended on Twitter, and major mastheads have called for increasingly severe policing measures to manage the pandemic. Writing for The Guardian, Grattan Institute CEO John Daley wrote:
“There is no point trying to finesse which strategies work best; instead the imperative would be to implement as many as possible at once, including closing schools, universities, colleges, public transport and non-essential retail, and confining people to their homes as much as possible.
Police should visibly enforce the lockdown, and all confirmed cases should be housed in government-controlled facilities. This might seem unimaginable, but it is exactly what has already happened in China, South Korea and Italy.”
Similar comments have been made by other public commentators in support of such measures, including the ABC’s Norman Swan. Swan has pointed to the efficiency with which China were able to control the spread through draconian measures – including in one case, welding people inside their apartment building.
Imagine in a pre-COVID world, suggesting a liberal democracy like Australia look to the authoritarian state of China for political guidance. Yet, this is what happens when we reduce all things to a single metric: the goal of keeping people at home and flattening the curve of new infections. It is easy to conceptualise. We can visualise what it involves and we can imagine the benefits it confers.
However, whilst this logic is comforting – especially in times when fear and uncertainty are rife – it places us dangerously close to the crude and morally repugnant catch cry: the ends justify the means.
In NSW, new laws and extreme penalties aim to enforce self-isolation regimes – as John Daley’s piece suggested. The maximum penalties for leaving your home without a reasonable excuse (of which sixteen are listed) are six months imprisonment or a fine of up to $11,000.
Are you cooped up in your share house, finding it impossible to work? If you choose to go to the park, you’ll face a severe penalty. Considering using the time your teenager has off school to rack up some learner driving hours by leaving the city and heading to the mountains for a bushwalk? Want to do a drive-by birthday celebration in lieu of an actual party? All of them are now subject to police enforcement. Do any of them, and you’re potentially breaking the law.
There are still those who will argue that it’s good these activities have been made illegal. After all, if you go to the park and sit at a bench, you might pick up coronavirus from someone who was just sitting there, or leave some behind for somebody else. If you go for a drive, you may need to stop for petrol, or break down and need mechanical assistance… more exposures means more risk for vulnerable Australians. The elderly, those with chronic illness, Indigenous Australians and immunocompromised people might be more at risk if you do this. However, it doesn’t follow from this that we should threaten people with prison sentences for failing to play ball.
In suspending our ordinary ways of life, we don’t also suspend the moral norms and ethical principles that give them direction and meaning. Punishments should still be reasonable and proportionate to the offenses; we should still aim to strike a reasonable balance between risk, security and freedom.
As Schwatz Media’s Osman Faruqi – who has been following the authoritarian developments around COVID-19 management – noted ,we should remember that increased law enforcement itself carries a cost. Whilst we’re all equal before the law in principle, in practice, minority communities, the poor, homeless and a range of other groups – vulnerable Australians – tend to bear the brunt of increased police activity around the world.
Police have been encouraged to use their discretion in enforcing these laws, but discretion is subject to bias and inconsistency, as is any other aspect of our decision-making. If new police powers are necessary to protect vulnerable Australians from COVID-19, who will be protecting the Australians made vulnerable by these new laws?
In the best-selling board game, Pandemic: Legacy, players have to combat a fast-evolving, unknown virus, using various measures. Options range from quarantines to military lockdowns to the literal, nuclear option. However, because the goal of the game is simply to ensure humanity’s survival and the effective control of the pandemic, these options are all seen as morally equal.
In a game, that’s fine. In reality, as we go from suspending ordinary life to suspending more basic moral and political norms and rights, we need to be able to understand and consider the costs it involves. We can’t do that if our sole metric for success is flattening the curve.
In his column, John Daley wrote that “Covid-19 is the real-life “trolley problem” in which someone is asked to choose between killing a few or killing many.” This framing only obfuscates the deeper issues which pit health and safety against other essential political values; short-term outcomes against a long-term political landscape and the competing needs of different of vulnerable communities.
That’s not a simple trolley problem, it’s a political smorgasbord. And we need a much more sophisticated scoring system to work out what success looks like.
You can contact The Ethics Centre about any of the issues discussed in this article. We offer free counselling for individuals via Ethi-call; professional fee-for-service consulting, leadership and development services; and as a non-profit charity we rely heavily on donations to continue our work, which can be made via our website. Thank you.
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BY Matthew Beard
Matt is a moral philosopher with a background in applied and military ethics. In 2016, Matt won the Australasian Association of Philosophy prize for media engagement. Formerly a fellow at The Ethics Centre, Matt is currently host on ABC’s Short & Curly podcast and the Vincent Fairfax Fellowship Program Director.
